Botanic Bars Terms and Conditions
Welcome to Botanic Bars! By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions apply to all purchases and interactions with Botanic Bars.
- We reserve the right to update or modify these terms at any time without prior notice.
- Your continued use of our website or purchase of our products constitutes your acceptance of these terms.
2. Products & Orders
- All products are handmade, and variations in colour, scent, and texture may occur.
- Orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.
- Prices are listed in New Zealand Dollars and may change without notice.
3. Payment & Billing
- We accept payments through Stripe Payments & Bank Transfer.
- You agree to provide accurate and complete billing information.
- We reserve the right to suspend or cancel your order in case of payment disputes.
4. Shipping & Delivery
- We aim to process and ship orders within 5 days.
- Delivery times may vary depending on your location and external shipping carriers.
- We are not responsible for lost, delayed, or damaged packages once they have been handed over to the shipping provider.
5. Returns & Refunds
- Returns and refunds are subject to our Return Policy. (Link at bottom of storefront)
6. Intellectual Property
- All content, logos, and images on our website and packaging are the property of Botanic Bars.
- You may not reproduce, distribute, or use our materials without prior written consent.
7. Limitation of Liability
- Botanic Bars is not liable for any allergic reactions, skin sensitivities, or adverse effects resulting from the use of our products. Customers should check ingredients before use.
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Privacy Policy
- We collect and store personal information in accordance with our Privacy Policy [link to privacy policy].
- Your information will not be shared with third parties except as necessary to fulfill your order or comply with legal requirements. By purchasing from Botanic Bars, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact us at botanicbarsco@gmail.com
9. Subscriptions
If you subscribe to the monthly Botanic Bars subscription, failure to cancel subscription before the next charge is not our responsibility and you will not be refunded. Your order will be fulfilled once your payment method has been charged
